SINQ Ops, LLC ("SINQ Ops," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any related services, software, or platform features (collectively, the "Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes personal data, derivative data, financial data, and mobile device data.
1.1 Personal Data
Personally identifiable information that you voluntarily provide to us when you register with the Site, request information, or use our services, such as name, shipping address, email address, telephone number, and demographic or business profile information.
1.2 Derivative Data
Information our servers automatically collect when you access the Site, such as IP address, browser type, operating system, access times, pages viewed before and after accessing the Site, domain names, and referring website addresses.
1.3 Financial Data
Financial information that we may collect when you purchase, order, or request information about our services, such as payment method details including valid credit card number, card brand, and expiration date.
1.4 Mobile Device Data
If you access the Site from a mobile device, we may collect mobile device ID, model and manufacturer, and location information of your device.
2. Use of Your Information
Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information we collect about you to create and manage your account, process transactions, communicate with you, improve the Site, monitor usage trends, send permitted communications, respond to questions, administer promotions and surveys, request feedback, track service popularity, and use anonymized data to improve our services and publish trends.
3. Disclosure of Your Information
3.1 By Law or to Protect Rights
If we believe release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law, rule, or regulation.
3.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.3 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access the personal data we hold about you, correct inaccuracies, or request deletion of your personal data.
7. Opt-Out Information
You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or SMS, or by contacting us directly. If you opt out, we may still send non-promotional communications, such as those about your account or ongoing business relations.
8. Use of Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but doing so may affect the availability and functionality of the Site.
9. Anonymized Data
We may use anonymized data derived from your personal information or usage of the Site to improve our services and conduct analytics. This anonymized data does not identify you personally and is used to gain insights into usage patterns, trends, and other aspects of our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will notify you of changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact SINQ Ops through the request demo form on this Site.